The service involves:

• Crisis Management Process
• Emergency Response Plan & Emergency Evacuation process
• Response plans (fire, disaster, threat, terrorism, environmental incident, etc.)
• Establish Crisis Management (Operation) Centre
• Identify all functional areas that need to be planned, create subcommittees to handle those areas, and issue timelines—who will plan what by when.
• Review subcommittee operational plans to ensure that they are comprehensive, consistent, and realistic, and that contingency plans are in place for each major function.
• Determine any changes needed in routine policies, practices, or laws (e.g., does the union/contract permit 12-hour shifts to cover a major special event?).
• Assign responsibility to experienced, qualified assessors
• Review available information (floor plans, utility layouts, maps, aerial photos, evacuation plans, fire inspection reports, etc.)
• Interview event planners in the governing jurisdiction and the event promoters
• Obtain threat intelligence information from internal and external sources
• Conduct extensive site observations and surveys
• Develop detailed participant profiles
• Assess the security plans of key event hotels
• Examine all forms of transportation that participants will use to travel to the event—airports, trains, buses, subways, etc.
• Crowd control
• Traffic movement & Vehicle control
• Liaison with local civil authorities
• Executive Protection